If you can't login to your Cash App account or send money, follow these steps.

1. Go to the Cash App home screen and click on the 'Cash Card.' On Android, if you are using an older version of the app that doesn't look like this new one (shown in the image below), you will need to update your Cash App.

2. If you can't open a Cash App or unlock a cash app account, click on the 'Need help?' link and select 'Account.'

3. Enter your phone number and scroll to unlock access:

4. Then unlock my cash app account will be sent to your phone and an SMS code will be sent to unlock cash app account

5. Enter the unlock my cash app account code and click Next to unlock your Cash App. Then unlock the cash app account or unlock your Cash App.

6. You can now use all features of the app, like depositing money, withdrawing money, earning rewards, sending money, etc.

Cash App unlock guide

If you still cannot unlock your Cash App, send a review to help@squareup.com.

Note: *Do NOT post account information in the reviews!*

Please remember that only I can see your full account information from within my app or on squareup.com/cash-app/help-top. If you unlock your Cash App through the help center, please uninstall and reinstall the app after unlocking it.

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